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Volunteering for integration

Integration of migrants and refugees happens in the neighborhood where people live. Civil society plays a crucial role in the integration process of newly immigrated migrants. In addition to governmental and municipal integration activities, mentoring programmes and integration with the support of your own peer group are especially relevant.

The MAV projects supports and qualifies volunteers to serve as mentors for migrants supporting them in their professional and social integration. Successful volunteering needs qualification and training. 

“MAV - Multidimensional training of adult volunteers to foster migrants' integration" trains and motivates migrant volunteers and others acting as mentors for other migrants. Participants will assume a very active role during the programme sharing their knowledge, experience, ideas and questions related to the topic. 

MAV project products will be guidelines for trainers, an online training package for volunteers and tools for communication and motivation.

To promote the social integration of migrants, stakeholders such as professionals, trainers as well as policy makers in adult learning working with migrants will be involved. The MAV project aims to increase the progress of migrant and refugee inclusion, ensures the long-term interest of migrants in volunteering, promotes the sustainability of all project products and offers products suitable for all EU member states.


ifa Akademie 



ifa Akademie is a full subsidiary of ifa, Institute for Foreign Relations, in Stuttgart, Germany. ifa is funded by the German Federal Department for Foreign Affairs. ifa Akademie is ifa’s training and education center. ifa Akademie has four major training branches:

a) courses for German as a foreign language
b) seminars and trainings in the field of foreign cultural relations, education and vocational training, integration and social and cultural inclusion
c) European cooperation programmes
d) OER and online learning resources

In 2017, about 5.000 students attended courses at ifa Akademie. Special courses are offered for volunteers, public servants, NGOs and migrants’ institutions to support a smooth integration of migrants and refugees into the German host society. Key instruments are cultural communication tools, motivation methods, supervision, guidance programmes and local networking.


The University of Naples Federico II (UNINA) was established in 1224 through an Imperial Charter of Frederick II Hohenstaufen, King of Sicily and Holy Roman Emperor. It was the first publicly funded University in Europe. Nowadays the University offers courses in essentially all academic disciplines, leading to one hundred fifty five graduate level degrees. Research facilities provide support to all these courses. Students are given the opportunity to pursue intellectual development as well as the acquisition of professional skills. Current student enrollment nears 90,000 and the academic personnel, at this time, are 3,121.

The Department of Political Science (UNINA-DPS) is one of the new 26 Departments of UNINA, and has managed to acquire a more structured and flexible sorting, aimed to the study of complex political and social problems of contemporary society throughout precise assessments and comparative approaches. Didactics and research are inspired by a multidisciplinary approach suitable to attain a broader understanding of social questions in order to meet the contemporary challenges. The actual courses of the Department of Political Science are functional to the achievement of expertise fully matching the evolution of the socio-economic system and the labor market, enhancing qualified employment opportunities.


Stefan cel Mare University of Suceava (USV) is a research and higher education public institution, based in the North-East region of Romania, providing various educational programmes for more than 9000 students.

The mission of USV is to promote and support the creation and dissemination of knowledge by means of quality education and training activities, research and innovation, human development and entrepreneurship at national and international standards, by promoting European fundamental principles together with the traditions and values of culture and civilization of Bucovina region, together with its specific multicultureal structures.

The main academic objectives pursued by Stefan cel Mare University in achieving the stated mission aim at strengthening the position of national and European institutions in the area of education and research through the development of educational and training offer to meet the needs and requirements of the local community, the development of international relations, opening the University to society by increasing concerns for lifelong learning and developing partnerships with economic entities for technology transfer, research and innovation.

USV developed and implemented the educational electronic platform “AeL Platform”. The platform is a portal for managing e-Learning educational content, designing and populating databases specific to electronic education, creating a system of management training and training related documents, increasing e-Learning, learning performance techniques and ensuring e-Learning services for proper communication infrastructure.


D.A.F.N.I KEK (Developing Advanced Forces and New ideas through Continuing VET) is a non for profit training institution targeting unemployed and NEETs social and market integration. DAFNI KEK was founded in 1996 by a team of scientists with the aim of combating unemployment especially in the female and youth populations. It aims to address these issues with high level vocational training based on the latest educational methods and technological innovations.
It functions as a Certified Vocational Training Center certified by the Greek Ministry of Labour and Social Affairs and is a non-profit, non-governmental organisation with a nationwide range of activities. DAFNI KEK is based in Patras, state of Achaia, Western Greece and the main offices are located in Elaiochorion of Dytiki Achaia – a rural area with roma and underprivileged populations (agricultural or domestic occupations).

DAFNI KEK's main vision is to provide possibilities in order to enhance the well being of the citizens especially those who are excluded from opportunities, with special concern to the youth in the threshold of labor market. DAFNI KEK develops several initiatives on local or European level by using tools and mechanisms as OPEN BADGES and e- portfolio and guidance for employability (both tools produced in the frame of Erasmus European Partnerships). Guidance includes holistic approaches that facilitate their transformation of life vision in more  spiritual approaches, based on conversations with the aim of helping people learn, grow and fulfill their potential.


SYNTHESIS Center for Research and Education Ltd is a pioneering organisation which initiates and implements projects of positive social impact- particularly in the fields of entrepreneurship, employability, and social inclusion.

SYNTHESIS is the leader in the field of social entrepreneurship and social innovation in Cyprus. It has founded and operates Hub Nicosia, a collaborative space and a community of organisations with primary social purpose.

SYNTHESIS is also a training provider, delivering entrepreneurial and soft skills training programmes. Its training programmes aim to inspire and empower learners and they consist of personal development and entrepreneurial modules. SYNTHESIS offers customised training programmes for aspiring entrepreneurs, small business owners, policy makers and teachers. It runs an in-service training course for European teachers, trainers, and adult educators on inspiring and enabling entrepreneurship in education and offers an exclusive blended entrepreneurship training programme, suitable for people with no business studies or background. SYNTHESIS also undertakes research and provide consulting services to governmental, non-governmental and private institutions.


MAKRO is a management development and consulting company, founded in 1984 and located in Ankara. Since then the company has been providing research, strategy and planning services to local & regional bodies and taking part in project work for personal and professional development of individuals in various communities incl. disadvantaged groups.

The activities in Turkey highly rely on collaborations with local & regional bodies (chambers of commerce and industry, regional development agencies, etc.) and comprise regional development services, such as; sectoral and innovation capacity assessments, reporting and strategic planning.

On the international level, MAKRO has been involved in a number of European projects. The projects have developed innovative training programmes for youth and adult individuals, mainly targeting social integration, entrepreneurial development (incl. innovative, social and migrant entrepreneurship), vocational development and provided via the use of contemporary distance learning methods.



Founded in 2002, e-mel is a professional services organisation specialising in business consulting and research.

It is part of a worldwide network of consultants and researchers in over 40 countries who can provide specialised and first-hand knowledge to help support UK companies looking to export to or import from new markets.

E-mel has broad experience in the development, design and implementation of training programmes and knows how to integrate volunteer services into the service offered by institutional front-line service providers. E-mel also offers services for social enterprises and non-profit organisations.


1. Transnational partner meeting in Naples

The first transnational partner meeting took place from 22 to 24 November 2017 at the Federico II University in Naples. During the meeting all work steps, the responsibilities of the project partners, the integration of the target group, the public relations work for the MAV-project as well as the internal administration and management were discussed.

Between November 2017 and April 2018 UNINA, as the lead partner, will conduct expert surveys regarding volunteering and migration with all project partners. The aim is to provide a manual with recommendations and guidelines for the development of educational and training material for volunteers, who accompany migrants during their integration in Europe.

Internal processes for quality assurance, evaluation of meetings, work processes and communication between the partners were also discussed.

The second partner meeting will take place at the end of March 2018 in Patras.

Output / results

1. OER Guide for trainers to motivate adult migrant volunteers supporting migration
2. Design of the MAV adult learning toolkit
3. OER MAV adult learning course ìVolunteers in migrantsí integration”
4. OER MAV Communications toolkit

Contact in Germany

ifa Akademie gGmbH
Charlottenplatz 17
70173 Stuttgart
Tel.: +49 711 2225 265

Contact persons are Martin Kilgus and Jelena Nitsch.


This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

Grant Agreement No. 2017-1-DE02-KA204-004284